Wrote / Trust & support

Purchases & refunds

Premium, Grams, and the details behind a purchase.

Published by WroteEffective 2026-10-08contact@wrote.sh

Buying through the App Store

Paid products are available only when offered in the app and enabled for your account and region. This website does not sell Grams or subscriptions. A description of a future product is not an offer to charge you or a confirmation that it is available.

In-app digital purchases on iOS use Apple In-App Purchase. Before confirming, review the localized price, product description, and any subscription duration and renewal details shown by Apple. Wrote does not take card payments through this website. The price presented at checkout is the price for your transaction.

Wrote Premium

The available Premium duration, benefits, price, and whether a plan automatically renews are shown in the app and Apple’s purchase sheet. Review them before confirming. Manage or cancel an auto-renewable subscription in your Apple Account’s Subscriptions screen. Access depends on a verified purchase and the applicable billing and renewal state.

Wrote Grams

Grams are consumable digital items used for supported gifts, paid content, and other clearly priced Wrote features. Review the amount before confirming a spend. They have no cash-out right and are not legal tender. Purchased Grams do not expire solely due to time. A reversed or refunded purchase can cause the associated balance or access to be adjusted under applicable law. Do not use Grams to facilitate fraud or unlawful transactions.

Restoring and missing purchases

When purchases are enabled, use Restore in the Premium screen to recheck supported App Store entitlements. Consumable Grams already delivered are associated with your Wrote account; Apple does not restore a consumed item as a new purchase. Use the same Wrote account. If you were charged but access or a balance is missing, contact Purchases & billing with the product and transaction reference. Do not send card details.

Seven-day refund request window

For any refund Wrote is authorized to provide directly, submit your request through Purchases & billing within seven calendar days (168 hours) of the purchase timestamp. Include the transaction reference, purchase date and reason. A request received within the window can be reviewed after it closes. Timely requests are reviewed for eligibility; approval is not automatic. After this window, Wrote does not accept discretionary refund requests for that transaction.

Apple handles App Store refund requests through reportaproblem.apple.com under its own eligibility rules and deadlines. The Wrote seven-day window does not restrict requests to Apple or any mandatory refund, cancellation, defective-product or other consumer rights under applicable law. This website currently does not sell products directly.

Contacting support or deleting a Wrote account does not cancel an Apple subscription. Manage or cancel subscriptions separately in your Apple Account. A granted refund may remove the related entitlement or purchased Grams.

Request an App Store refund · Manage Apple subscriptions

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